What Information We Hold and Why
When you open an account with vc999, we collect the details you provide during registration — your name, email address, phone number, and date of birth. We use this to verify your identity and keep your account secure. When you deposit using JazzCash, Easypaisa, or Raast,
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we record transaction references and amounts to process your wallet movements and resolve any payment queries. We do not store your JazzCash or Easypaisa PIN — those stay between you and your wallet provider. We also collect device and session data: your IP address, browser type,
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and the pages you visit on vc999. This helps us detect unusual login activity and keep your account from being accessed without your knowledge. Raast transfers generate a transaction ID on our end, which we retain for reconciliation purposes. We keep your data only as long
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as your account is active or as required to meet our obligations. If you close your account, we follow a structured deletion process — some records are held for a defined period to meet financial and legal obligations, after which they are removed.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.